Bessie Alcantara became the Executive Director at BBF Family Services in June of 2015. She is responsible for overall agency oversight as well as setting forth the strategic direction alongside the President/CEO. With nearly 10 years of experience, Ms. Alcantara came from a previous youth agency where she was instrumental in developing a replication program and exporting the model to several U.S. cities; expanding programming to include Health & Wellness services; developing the Arts Academy; initiating the external evaluation process, leading to various designations and awards; as well as providing strategic direction for the organization as a whole. Her expertise includes research, program design, evaluation, professional development, data collection and analysis, and staff leadership development. She has a Master’s Degree in Social Work from Loyola University and is currently working to obtain her License in Clinical Social Work.